FAQs
ABOUT THE CHOCOLATE
Most chocolate companies roast the cacao beans as a part of their process in making their chocolate. We skip this stage in order to maintain the natural properties that are found in a cacao bean. This is what is known as raw cacao.
Oxford Brookes tested our chocolate and found "significantly higher levels of antioxidants and polyphenols compared to four leading UK dark chocolate brands.”
- We use yacon syrup, a low-glycemic sweetener, in many of our chocolate bars. In fact, we are the only chocolate producing company in the UK that sweetens some of our chocolate bars with only yacon syrup.
- Our chocolate is handcrafted from raw, unroasted Criollo Cacao, a rare heritage variety known for its rich, complex flavor profile.
- We source our cacao ethically from a cooperative of farmers in the Peruvian Amazon Rainforest, ensuring fair trade practices and supporting sustainable agroforestry techniques.
- Our chocolate is completely plant-based, vegan, and organic, catering to various dietary preferences and lifestyles.
- All of our chocolate bars are free from the top 14 allergens, making them suitable for people with food allergies or intolerances.
- We use plastic-free, compostable packaging for all of our products, demonstrating our commitment to environmental sustainability.
- Studies have shown that our chocolate contains significantly higher levels of antioxidants and polyphenols compared to leading dark chocolate brands, thanks to our use of raw, unroasted cacao beans.
Our chocolate contains no refined sugar. Instead, we sweeten our bars with healthier, natural alternatives. No artificial sweeteners or ingredients are used. We use Yacon Syrup, in four of our bars. We also use Coconut Sugar in our Vegan Mylk Chocolate Bars.
Coconut sugar has a GI (Glycaemic index) of 54, 10% lower than regular sugar. Yacon syrup has a GI of just 1.
The lower the GI, the lower the impact on your blood sugar levels.
TRADE eNQUIRIES
Subscription Box FAQ’s
Monthly Subscription Boxes: Your box will be packaged and sent out to you on the Wednesday following the 1st of each month, so you’ll receive your box of goodies within a couple of days of it being sent out.
Weekly Subscription Boxes: Your box will be packaged and sent out to you on the Wednesday of each week, so you’ll receive your box of goodies by the Friday of that week.
Fortnightly Subscription Boxes: Your box will be packaged and sent out to you on the Wednesday of each Fortnight, so you’ll receive your box of goodies by the Friday of that week.
Please find instructions below with screenshots. If you are changing your bar choice please change this any time before your renewal date. You can find this in your account.
PACKAGING
PACKAGING
ALLERGY INFORMATION
We have not yet had our chocolate lab tested for traces of nuts, but will update this statement as soon as we have.
reward POINTS SYSTEM FAQ’s
Action to Take | Points Earned |
---|---|
First Purchase | 50 |
Refer A Friend
(Points you both earn per £1 spent on your friends 1st order) i.e. If they order 7 bars, you’ll get a free bar on your next order, and they’ll get a free bar on their 2nd order. |
15 per £1 spent |
Facebook – Share a product or a page from our website to your Newsfeed (use the blue Facebook button at the bottom of this page). | 25 |
Instagram Follow (use the pink Instagram button at the bottom of this page). | 50 |
Individual product reviews on the website after purchase. | 75 per product |
10 points per £1 spent.
i.e. After buying 10 bars you’ll get a free bar on your next order. |
10 per £1 spent |